Freelancers rarely have just one channel for talking to clients. One prefers Telegram, another uses WhatsApp on principle, a third messages through a platform's built-in chat. On top of that there's personal messaging that also needs attention during the day. Keeping all of it open in separate browser windows is a reliable way to miss something important, or to mix up which client you've already answered.
Common problems freelancers with multiple clients face
Clients write in different messengers: one client is only comfortable in Telegram, another insists on WhatsApp, a third is a platform client who messages through the site's built-in chat. Keeping all of that open separately means constantly switching between windows.
Risk of replying in the wrong chat: when you're juggling conversations with five clients in parallel inside one messenger, it's easy to mix up windows and send one project's details to a different client.
A missed message can mean a lost job: on freelance platforms, response speed often decides whether the job goes to you or to a competitor who answered five minutes sooner.
How Centrio solves this
A folder for each major client: if you talk to a client across several messengers — say, a main Telegram chat plus files over email — you can group both into one folder named after the client.
Isolated sessions for work and personal accounts: a work WhatsApp and a personal WhatsApp are two separate accounts in two tabs, no switching between your phone and computer, each with its own session — though you should still double-check the recipient before hitting send.
One shared unread badge for every project: a single tray icon shows whether there's anything new at all, so you don't have to open each messenger in turn just to check.
An AI assistant for fast, routine replies: the built-in AI assistant helps you quickly draft a reply to a common client question — deadlines, pricing, status — without leaving the messenger window.
Frequently asked questions
Can I run two Telegram or WhatsApp accounts for work and personal use?
Yes, every tab in Centrio is an isolated session, so you can keep a work and a personal account of the same service open at the same time without signing out of one to sign into the other.
Is an aggregator worth paying for with only a handful of clients?
The basics — up to three messengers and unified notifications — are free with no time limit. The paid plan matters once you have more clients and services, or need folders and workspaces.
What if a client messages through a freelance platform's chat instead of a messenger?
Most aggregators, Centrio included, let you add any website as a separate tab — including a platform's internal chat, as long as it's accessible through a browser.
Continue reading
Try Centrio with your own workflow
Free includes up to 3 services with no time limit. Pro is billed in RUB: 199 ₽ per month or 1,590 ₽ per year.