CENTRIO / FAQ

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Everything about installing Centrio, subscribing and using it every day. If your answer isn’t here, get in touch — we’re here to help.

01

How do I install Centrio on Windows?

Get the .exe installer from the download page, run it and follow the instructions. Before running it, check that the file came from the official Centrio website. Installation guides for Windows, macOS and Linux are available on the download page.

02

Which messengers does Centrio support?

The catalog includes Telegram, WhatsApp, MAX, Discord, VK and Slack, as well as Gmail, Mail.ru, Яндекс Почта and work services. With Pro, you can add your own web address. Availability of the web version and individual features depends on the service itself.

03

What is Centrio Pro and how much does it cost?

Centrio Pro costs 199 ₽ per month or 1 590 ₽ per year. The subscription unlocks unlimited services, folders, cloud sync, notes, split screen and additional appearance settings.

04

How do I cancel my Pro subscription?

You can manage your subscription in your account. If you turn off automatic renewal, Pro stays active until the end of the paid period. Refund terms are set out on the Refunds page.

05

Is there a mobile version?

Centrio is currently available for computers running Windows, macOS and Linux. We announce new platforms on our official Telegram channel.

06

What is cloud sync?

With Pro, you can sync settings, your service list and folders across computers. Conversation history, sign-in sessions for third-party services and your PIN are not transferred through Centrio settings sync.

07

Does Centrio support proxies?

Yes. Centrio supports HTTP and SOCKS proxies. Configure the connection and its parameters in the app settings. You’ll need your proxy server details.

08

What are the system requirements?

Centrio is a desktop app for Windows, macOS and Linux. Choose the installer for your platform on the download page. Memory usage depends on the number and content of open services.

09

Does Centrio update automatically?

The app has a built-in system for checking for and installing updates. You can also download the latest installer from the official website. The published version is 2.6.12.

10

How secure is Centrio?

Centrio opens the web versions of services in separate sessions. You sign in through the services’ own pages. PIN lock protects access to the app window. For more about data and sync, see the privacy policy.

11

Can I connect multiple accounts?

Yes. For example, you can add personal and work Telegram accounts as separate services with independent sessions. The free plan includes up to 3 services from the catalog, while Pro removes this limit.

12

Why use Centrio instead of a browser?

Centrio brings messengers and work services into a dedicated window with persistent sessions, notifications and keyboard shortcuts. Pro adds folders, split screen and other tools to organize your work.

13

How do I configure notifications?

Open the settings for the service you want to manage its notifications and sound. For calmer work, use Do Not Disturb and the app’s other notification settings.

14

How do I contact support?

Email support@centrio.me or contact us through the official Telegram channel @centrioapp. Describe the issue and include your Centrio version and operating system.

15

Do I need to pay for VPN separately?

Centrio lets you connect your own VPN server using a supported configuration. A Pro subscription does not include a VPN server or traffic.

16

How does the AI assistant work?

You can connect your own API key from a supported AI provider or a local Ollama instance. Centrio’s cloud AI is available with Pro, subject to usage limits. AI providers may charge their own fees for API use.

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Version 2.6.12 · Basic plan — free · Windows, macOS and Linux

Installation guides and release history